From WordPress Foundations to AI-Powered Digital Services
Client: UK Town Councils
Key Results
Navigation Clarity
Improvement in user journey
Admin Burden
Reduction for council staff
Accessibility Score
WCAG compliance achieved
The Challenge
Town council websites must serve residents, visitors, councillors, and local businesses while publishing large volumes of statutory content. Many councils needed a complete visual rebrand, clearer navigation, better accessibility compliance, and a platform that would scale over time.
Our Solution
We delivered bespoke WordPress websites built from the ground up for councils including Langport, Castle Cary, Hungerford and Shaftesbury. For Shaftesbury, we are now developing a next-generation AI-powered solution with an intelligent chatbot that learns from council content and relevant internet sources, providing faster access to answers without searching large menus.
Services Provided
"Okapi transformed how residents interact with our council. The AI chatbot means people get answers instantly rather than searching through menus."
Town Clerk
Shaftesbury Town Council